Sports / Mobile
At xx8k, we want you to know exactly what data we collect, how we use it, and what choices you have. This policy applies to your account, your transaction records — including payments made through Rocket and Upay — and how you interact with our platform. Access and eligibility depend on your local law and eligible regions.
We collect information when you create an account, make deposits or withdrawals, and interact with our platform. This includes your registration details, device information, and transaction history tied to payment methods like Rocket and Upay. We do not sell your personal data to third parties. Data is used to manage your account, process transactions, and respond to support requests you raise. We retain account records for as long as your account is active and for the period required under applicable laws — which vary by jurisdiction. When you use Rocket or Upay to fund your account, those payment processors handle the transfer under their own terms; we receive only the confirmation and amount needed to credit your wallet. Cookies and similar tracking tools help us understand how pages load on your device and where navigation breaks down — you can adjust cookie preferences in your browser settings. If you are in Bangladesh, note that access to this platform and the data rights available to you depend on your local law and eligible regions. We will update this policy when our practices change and will note the revision date at the top of this page.
Rocket transfer confirmations are logged to your account wallet. We store the transaction reference and amount; Rocket holds the payment credentials under its own policy.
Upay deposit records appear in your account history. We do not store your Upay PIN or authentication details — only the completed transaction reference reaches us.
We log device type, browser version and session timestamps to keep your account secure and resolve access issues when you contact support.
Whether this policy and platform are available to you depends on your local law and eligible regions. Check your local rules before registering or making a deposit.
Not every service you use when visiting xx8k falls under this policy. We cover what happens on our own platform — your account, your wallet, your session data. Third-party services connected to us operate under their own terms. Knowing the boundary helps you understand who to contact when something goes wrong.
Your login credentials, account profile and session activity are covered by this policy. We manage this data directly and you can review it from your account settings page.
Deposit and withdrawal records processed through Rocket and Upay sit inside this policy on our side. The payment processor's own policy governs what happens on theirs.
Game content delivered through our lobby — including titles from Spadegaming, CQ9, Microgaming and PlayStar — is governed by this policy insofar as your play history is stored in your account.
External links, payment processor interfaces and any service not hosted by xx8k fall outside this policy. We do not control how those services collect or store your data.
You have practical choices about your data. You can review the information held in your account at any time by opening your account settings page — your profile details, registered payment methods and transaction history are visible there. If something looks wrong, you can correct your contact details directly in account settings without needing to contact support. For data you cannot edit yourself — such as historical transaction records — you can raise a request through our support route and we will respond with the information we hold. If you want to close your account and understand what happens to your data after closure, contact support for a clear explanation before proceeding. We aim to respond to data requests within a reasonable period; the exact timeframe depends on the complexity of the request. Availability of these rights may depend on your local law and eligible regions.
Open account settings to see your registered details, linked payment methods like Rocket, and your full transaction history.
Update your contact details and preferences directly in account settings. Changes take effect on your next login.
For records you cannot edit yourself, contact our support team with your account details and we will provide the information we hold.
Contact support before closing your account to understand how your data is handled after closure and what records are retained under applicable law.
If you have a question about this privacy policy, want to understand what data we hold, or need to raise a correction, these are the routes available to you. Use the channel that works best from your device.
Open the chat window on the xx8k site to reach our support team directly from your browser or mobile device. Available through the support icon on the main navigation.
Send your privacy or data question to our published support email, which is listed on the Contact page of this site. Include your account username so we can locate your records.
The Help Center linked from your account dashboard covers common data and privacy questions with step-by-step account guidance for Bangladesh.
We approach data handling as an operational discipline, not a checkbox. Your account credentials are stored in encrypted form. Session tokens expire after inactivity to reduce the risk of unauthorized access if you leave a shared device. For transaction data tied to Rocket and Upay, we hold only what is needed to maintain your account wallet record — we do not store full payment credentials on our servers. Cookie data is used to maintain your session and understand platform performance; it is not shared with advertisers. If you want to request a change to stored data or ask who to contact for a formal data inquiry, use the support routes listed on this page. Retention periods vary by data type and are shaped by applicable legal requirements in the jurisdictions where we operate.
Account passwords and sensitive profile fields are stored in encrypted form. We do not display or transmit full credentials in any support interaction.
Active sessions expire after a period of inactivity. If you access your account from a shared or public device, log out manually to protect your wallet and transaction history.
Cookies keep your session active and help us identify navigation issues. Adjust your browser's cookie settings at any time; some site features may behave differently if cookies are blocked.
We keep your account data for as long as your account is active and for the period required by applicable law. Contact support to understand what is held after account closure.
These are the questions we hear most often about data, accounts and privacy on xx8k. If yours is not here, contact support directly.
We collect the details you enter at registration — name, contact information and any verification details required. Once you add a payment method like Rocket or Upay, we store the transaction references generated by those transfers, not your payment credentials.
Yes. Open your account settings to view your profile, registered payment methods and transaction history. For records not visible in settings, raise a request through live chat or email support with your username and we will provide what we hold.
Go to account settings and update your contact details or preferences directly. For fields you cannot edit yourself — such as your registered name or historical transaction records — contact support with the correction and your account details.
We do not sell your data. Payment processors like Rocket and Upay receive only what is needed to complete your transaction. Game content studios in our lobby do not receive your personal account data. We share information only where required by law or to operate your account.
Contact support before closing your account to get a clear picture of what is retained and for how long. Applicable law in your jurisdiction may require us to keep certain records — transaction history in particular — for a defined period after closure.
The policy governs how we handle data for accounts on xx8k. Whether you can access this platform at all depends on your local law and eligible regions. Check the rules that apply in Bangladesh before registering or depositing.